We're here to help you succeed. Reach out with any questions about joining our platform or using our services.
support@spicehub.food
We respond within 24 hours
+44 20 7946 0958
Mon-Fri: 9AM-6PM GMT
Available on our website
Mon-Fri: 9AM-6PM GMT
Spice Hub Ltd
123 Food Innovation Centre
London, UK EC2A 4DP
Quick answers to common questions
Visit our "For Chefs" page and click "Apply Now". You'll need a food hygiene certificate, home business registration, and basic kitchen equipment. The application process takes 3-5 business days.
We charge 13.9% platform fee which includes your branded store page, professional email, hosting, payment processing, analytics, and 24/7 support. You keep 86.1% of every sale.
We use secure escrow payments. Customer payments are held safely until delivery confirmation, then released to chefs/vendors. Payments are processed within 24-48 hours after delivery.
We currently serve 25 countries across Europe. Relay Chefs serve customers within 1-mile radius, while spice vendors can ship nationwide within their country.
Yes! We provide comprehensive onboarding, business training, and ongoing support. Our team helps with everything from food photography to pricing strategies.
Relay Chefs typically earn £500-£2000/month depending on hours worked. Spice vendors can earn £1000-£15000/month based on inventory and demand. Earnings vary by location and effort.
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